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UID:pretalx-why2025-CJQD7U@program.why2025.org
DTSTART;TZID=CET:20250811T190000
DTEND;TZID=CET:20250811T195000
DESCRIPTION:It's hard for a platform to have meaningful\, useful ratings/re
 views without both \nsubstantially Knowing Your Customer\, engineering to 
 detect manipulated reviews\,\nand responding in a nuanced way -- to increa
 se a fraudster's costs\, \nand not  just train them to hide better.  Lots 
 of examples of diverse\nplatforms not doing a very good job of this.  (I'l
 l also talk about how this \nknowledge sometimes leads platforms try to ma
 nipulate their own \ncustomers to maximize their sales).
DTSTAMP:20250731T184403Z
LOCATION:Andromeda
SUMMARY:Caveat Emptor:  Ratings and Reviews Can't Be Trusted - mark seiden
URL:https://program.why2025.org/why2025/talk/CJQD7U/
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